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And a Great Time, and Some Great Learning, Was Had by All

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My head is still spinning from our Business and Marketing Workshop Experience in Chicago over the weekend. While I’ve already told you how United Airlines tried to ruin the experience for me, I don’t want that to overshadow the real outcome of the weekend; that is, that about 25 of us got together for 1-1/2 days of EXCELLENCE. My measurement of EXCELLENCE comes from attendee comments, but even more so from the things I learned along the way, too. It’s the interaction, the connections, and the shared learning that comprise my definition of excellence. Observations and comments:

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The Tragedies That Keep Me Up at Night

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The collision of my two professional worlds is keeping me up at night. It provides a cautionary tale for private, independent patient advocates. Not all readers of this blog know that I have my feet planted in two parts of this patient-assistance world. My first foray into healthcare started in 2004 with a horrific misdiagnosis which resulted in a change of careers (from being a marketing consultant) to becoming an expert in patient empowerment. By 2005 I had started writing on patient empowerment topics. Then in 2006, I began doing a great deal of public speaking across the US –

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Don’t Kick Yourself Later! The Top 10 Reasons You Need to Attend the APHA Workshops

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With only two weeks to go before our Alliance of Professional Health Advocates Business & Marketing workshops, we still have a few seats left! I know that in the past when I’ve been on the fence about whether to take a course or attend a seminar, I have too easily let them go by without taking action – missing out entirely – and then – ARGHGH! – I kick myself afterward. I do not want you to kick yourself afterward if you miss them! So here are your top 10 reasons to attend these workshops: 10. Because, no matter what

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Stealing Not Allowed

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Suppose you wake up one morning, and realize as you make your way to the kitchen that someone has broken in overnight and stolen your belongings! You never heard anything – you slept right through it. And yet, they’ve taken some of your most valued possessions. You feel violated. You’ve lost your sense of security. It’s a disruption, it’s disturbing, it makes you feel sick…. You try to figure out exactly what is missing, what exactly they have taken, and you wonder whether you’ll ever get any of it back or even more importantly, whether you can ever feel safe

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Going to Jail, Spinning Plates, Peace of Mind – and You

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Suppose you are asleep one night, and the police break down your front door, yank you out of bed, arrest you, and take you off to jail…. What would you do? Who would you call? It doesn’t matter whether you are innocent or guilty – you have been blindsided by something unexpected, and now you have to deal with it by navigating a system you know nothing about…. I suspect you would call a lawyer to help you through it, right? A lawyer is the person who can at least provide the peace of mind that knowledge of the system

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Ticked Off Applicants Help Us Clarify the Mission

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(Updated February 2019) Since the first of the year, we’ve had a record number of applications for membership in the Alliance of Professional Health Advocates (APHA), in particular those who want to be included in the AdvoConnection Directory. You may know that we have two kinds of memberships: PACE memberships for those who are just beginning to plan for a private advocacy practice (and who do not appear in the directory.) And Premium memberships for those who are preparing to be listed in the AdvoConnection Directory by patients or caregivers who are looking for help. It may surprise you to

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We’re Official! Meet The Alliance of Professional Health Advocates

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Three years ago when we launched AdvoConnection as both the directory patients and caregivers can use to find a patient or health advocate to help them… AND…. the membership organization that supports those same directory found advocates build their practices, little did we know how fast we would grow in both our numbers of members, and the scope of our offerings. It didn’t take long before we outgrew ourselves. So much so that if someone said “AdvoConnection” we would have to spend the next few minutes clarifying: were we referring to the directory? or to the membership organization? So we

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