Trisha Torrey

How Does a Patient Choose the Best Advocate to Hire?

4 minutes of reading / 2 Comments / By Trisha Torrey / March 4, 2019

I’ve been working on updating the AdvoConnection Directory website because it was time, because search engines look favorably upon updates. And because my not-frequent-enough review of the site’s analytics produced a big surprise! A surprise I’ll share with you here today. To be clear – no changes were made to the actual search and profile areas – those all belong to our listed advocates who make those changes themselves. Instead, I edited and updated the support pages – everything from the homepage, to the About Us page, to the “how to choose and interview an advocate” page. For some background: […]

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Johnny Carson, Game Shows, and a Lesson about Trust

4 minutes of reading / 1 Comment / By Trisha Torrey / February 18, 2019

Back in the 1950s, into the 1960s, a game show called Who Do You Trust? aired where couples were asked questions, and one had to “trust” the other to answer it (or not!). If you remember the show (some of us do) you may also remember that Edgar Bergen (yes, Candace Bergen’s father) was the MC for the show. However, what you may not remember is that a year or two into the show, Bergen was replaced by Johnny Carson – who often “helped” the couples get the right answers. He helped them – well – TRUST. The irony of

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The Momma Test

3 minutes of reading / 1 Comment / By Trisha Torrey / February 4, 2019

Portrait of an old woman with her adult daughter.

Over the years, one of my favorite things to do has been to work with / speak to / address college students. They are young, aren’t yet set in their ways, still hope to save the world, are naive to the “follow the money” aspects of healthcare and, honestly, it’s just plain fun. Last week I had the privilege of participating in an ethics debate for a well-known and respected university in a course called Controversies in Healthcare (medical, legal, and bio ethics), to a combination group of law students and medical students, on the topic of independent advocacy –

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Loaded for Bear May Mean No Care

4 minutes of reading / 4 Comments / By Trisha Torrey / January 21, 2019

Last week, I received an email from a woman, I’ll call her Miranda, taking me to task for an article I had written that she found online. If Miranda had her way, I’d be walking the plank about now, or on my way to life in prison. The article she found is about patient modesty and how it affects one’s ability to get medical care. It poses the problem, considers the roots of the situation, then offers ideas to help someone get beyond modesty hurdles in order to benefit from better medical care. Oh, but Miranda was not happy about

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What Do You Want to Learn?

4 minutes of reading / 1 Comment / By Trisha Torrey / January 7, 2019

While many independent advocates and care managers spent their holiday time either celebrating, spending time with their families, and/or putting out fires for clients… I’ve been right here at my desk during the holidays, preparing for THE LAUNCH. It’s been SUCH a long time coming…many years, really. Certainly not because the will wasn’t there, nor because the technology wasn’t available. I plead only the lack of enough hours in my days along with a few conflicting priorities (like completing the launch of patient advocate certification, and rebuilding the AdvoConnection profiles site, and moving 1200 miles!). Those aren’t excuses. They were

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Because Greetings Should Be All About Them

3 minutes of reading / 2 Comments / By Trisha Torrey / December 3, 2018

Honestly, I’m tired of the argument. I live and work in Florida where you would think it was some sort of national disgrace to wish someone “Happy Holidays”. As if somehow the failure to wish a “Merry Christmas” has been co-opted by political correctness as a personal insult to them. In my (not so) humble opinion, it has gotten worse in the last couple of years. I chalk that up to the facts that (1) I didn’t live in Florida until about two years ago (and therefore heard far less vitriol than seems to be standard fare here) and (2)

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Like Learning to Ride Your Bike…

5 minutes of reading / Leave a Comment / By Trisha Torrey / November 19, 2018

In an email conversation with one of our APHA mentors last week, a point that is so often lacking in the understanding of an independent advocacy practice was made: That it usually takes 3 to 5 years to know if someone will be a successful business owner, advocacy included. That so many advocates quit before they get there, never giving themselves a chance, really. They start out thinking it will be easy because, afterall, many have been advocates for decades in previous careers… just a simple switch to self-employment, right? When they finally understand that the first few years are

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