Channeling Alex Trebec here? a few answers for you, with questions that may sound familiar? Most stem from real patients and caregivers who seek help getting what they need from the healthcare system. Your job is to figure out what the question is, then, hopefully, to act accordingly.
Let’s Play Jeopardy! Continue Reading
Posted in the APHA Discussion Forum by one of our member advocates, In the last week I have received calls from 2 potential clients whose physicians actually advised them to get a Patient Advocate! One was for medical insurance denials and the other was for patient navigation. It makes me really happy that physicians in my area are recognizing that we exist and can help their patients. Followed shortly thereafter by another advocate who observed, I know the clinicians I encounter learn to deeply appreciate my role-and, except for those who are dismissed, become more deeply engaged with my clients,
Physicians Buying In – Bring on the Patient Advocates! Continue Reading
If you think about it, rule-breaking plays an enormous role in the life and work of a patient advocate. Rule breaking – is one reason (even if it’s not the only reasons) we exist – a problem we fight. One reason we are hired. Rule breaking – might be a success tactic – a way to win the fight. Rule breaking – is one of the major factors that separates private, individual professional advocates from our hospital and insurance counterparts – the distinction that often makes the difference to patient-clients’ outcomes.
Breaking the Rules Continue Reading
In July 2015, we took a look at the case of Farid Fata, the Michigan oncologist who is now in prison on fraud charges because he diagnosed and treated more than 500 people for cancer they didn’t have, many of whom died. Yes – you read that right. You read the part about treating more than 500 people for cancer they didn’t have. And, I hope you caught the part that he is in prison on FRAUD charges – not murder, not manslaughter – nothing that recognizes the horrible physical condition he left those patients in after aggressive chemo and
Revisiting the Case of Farid Fata – Why Patient Advocates Must Take Notice Continue Reading
Updated June 2018 Recently I was asked my opinion on the biggest challenges in patient advocacy as we turn the corner to 2016. I didn’t hesitate with my answer. I know exactly what those huge challenges are. So I shared my answer, which I’ll also share with you in a minute. As an individual, your answers might be slightly different from the ones I see. You might consider your biggest challenges to be recognition of the profession by potential clients, the ability to get people to pay for your services, the juggling of business as well as your advocacy work,
How to Overcome the Biggest Challenge in Patient Advocacy Today Continue Reading
Greetings in this new year 2016! I invite you to sit back, and picture yourself in that audience above as I provide you with a status report of sorts on the growth of the profession of patient advocacy as seen through the “eyes” of the AdvoConnection Directory, plus statistics from The Alliance of Professional Health Advocates, and how APHA plans to double down on support for the profession of health and patient advocacy during this coming year. The state of patient advocacy is: growing – but not fast enough! Just take a look at these statistics from the past three
2016 State of Patient Advocacy and the Alliance of Professional Health Advocates Continue Reading
During the next few weeks, just prior to January 1, our brains begin to process the “Oh no! A new year is about to arrive! It’s time to make another New Year’s resolution!” And then, the thought we all try to suppress… “… which I’ll give up by the end of January.” Yikes! That’s no way to get started, feeling as if we’re going to fail before we even get going! I’m no different. I undertake this annual process just like everyone else does. And yes, usually by the end of January, I’m as guilty as almost everyone else who gives
Off to a Running Start! Continue Reading