Breaking the Rules

If you think about it for a minute, rule-breaking plays an enormous role in the life of a patient advocate. Rule breaking – is one reason (even if it’s not the only reasons) we exist – a problem we fight. One reason we are hired. Rule breaking – can be a success tactic – one way to win the fight. Rule breaking – is one of the major factors that separates private, individual professional advocates from our hospital and insurance counterparts – the distinction that often makes the difference to patient-clients’ outcomes.