… and Now the New York Times

Over the years I’ve been asked this so many times – when do I think health and patient advocacy as a well-known profession will “arrive?”? As if there should be some sort of date on which a switch is flipped and the world begins to recognize, then hire independent advocates to help them navigate the healthcare system. Truth is, I’ve been expecting that tipping point for years. But (true confession) the evolution has been slower than I anticipated. Despite my 30+ years of business experience, working with every size business in every area of business imaginable, my crystal ball is …

… and Now the New York Times Continue Reading