Holiday Hospital Dangers Spell HERO for Patient Advocates
There is no time like the present to keep your clients out of the hospital. Just raising the issue may make you a hero to them. I realize how dramatic that sounds, but bear with me here. Think about any workplace you’ve ever worked in during the holidays. Employees, even customers, are not nearly as focused on the work-at-hand as they are during non-holiday times. They may be taking sick days or personal days off (shopping and baking take precedence!), they may be leaving work early to see their kids in the Holiday Concert at school. They may be laughing […]
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