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The Dirty Dozen Skills, Abilities, and Attributes of Successful Health and Patient Advocates and Care Managers – Part I

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That’s quite a title for a blog post, don’t you think? I’ve been working on this one for awhile, and it seems to have taken on a life of its own. In fact, it’s so long, I’ve now divided it into four parts. Further, you’re about to learn is that I can’t count. I call it the “dirty dozen” because it’s a catchy title and it will compel you to link here to read the post (You’ll read more about this in Part III !). But it’s really a list of 16 (yes, 16!) skills, tasks, and attributes that the […]

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How to Become a Health or Patient Advocate or Care Manager

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Getting Started as a Health or Patient Advocate or Care Manager If you have interest in becoming a private, professional, independent patient or health advocate or care manager, there are many resources to help you. Here we provide information about taking courses, earning a certificate, joining a patient or health advocacy organization, researching, or participating in web-based conversations. See below to link to the latest information about patient advocacy certification. Making the Decision: Is a Patient or Health Advocacy Career the Right Choice for You? When Your Decision Is Made: Find a master list of resources for starting your own

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A Career, a Profession, and a Calling with Responsibility, Too

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Most of us working as advocates apply the word “profession” to our work. Those who have been advocates for a longer period of time might tell you it has turned into a career. I often hear from new advocates, or those who wannabe advocates that they feel that this profession of advocacy (or what might evolve for them to a career of advocacy) is also a calling. So let’s look at that word “calling” for a minute. Merriam Webster tells us that a calling is: a strong inner impulse toward a particular course of action especially when accompanied by conviction

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An Independent Care Professional’s Most Important Body Part

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I’m guessing you don’t think of your body parts as making important contributions to your advocacy career. But they certainly do! In the past we’ve talked about the importance of your ears (listening). I could also focus on your brain (a – ahem – no brainer), or your fingers (which dial your phone or type your emails) or even your feet (which take you to meet your clients). While those may be important, none are as important as the one we’re looking at today. Today we’re going to take a look at the one body part that will help you

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8 End-of-the-Year Tasks for Smart Care Professionals

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You may be in the process of making up your holiday shopping and to-do lists… So while you are at it, here’s another important list to make – this one for your advocacy practice. When if you complete these tasks before December 31, you’ll set the stage for an even better business year in 2016! Included on your list should be tasks that address money, marketing, taxes and legal matters, plus others you think of that will help you grow, prosper, and support your patient-clients who so desperately need your skills. Here are some ideas to get you started on

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Goldilocks, Dad and Finding Care That’s Just Right

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My dad retired in the 1980s. In addition to his pension he had also earned health insurance coverage for the rest of his life. Over time, as you can imagine, the actual value of that insurance became more and more evident; In all likelihood, it was a many-years-of-life saver, because he lived until 2012. But then, I think his health insurance may have killed him, too. Dad retired early at the ripe old age of 60, because when he was 59, he was diagnosed with prostate cancer. His resulting surgery did not successfully remove all the cancer cells, so Dad

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The Affordable Care Act / Obamacare Defines Perfect Roles for Private Professional Patient Advocates

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The healthcare reform law called the Affordable Care Act (ACA) – or Obamacare if you prefer the moniker (preferences seem to run about 50/50) – is being implemented over time. Of course, as most of us realize, the major portion described as the individual mandate, kicks in January 1, 2014 – only a few months from now. No matter how you feel about the legislation for your personal situation, you owe it to yourself to become familiar with the aspects of the law that define excellent roles for health advocates, no matter what type of advocacy they practice – medical

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Sharing Healthcare’s Dirty Little Secrets

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I’ve just written a post at About.com about my recent mammogram experience where the breast center I’ve gone to for more than a decade managed to dissolve my trust of their service in the span of one phone call. Is it possible that they were being honest and I have no reason to lose my trust in them? Yes, of course. Maybe I’ve jumped the gun – or maybe not. But it doesn’t really matter. Because whether they deserve my distrust or not, I will never trust them again. No, not a chance. (Just because I’m paranoid doesn’t mean they

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Obamacare Seeks Navigators – Is There a Role for You?

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It seems that word is getting out about one of the aspects of the Affordable Care Act that hasn’t been highlighted much before now. That is, the role of “navigators” and “in-person assisters” as they are called by the government. Many of the folks who read this blog are interested in whether there is a role for them (especially whether they can make any money from such a role!) The answer is – maybe – but probably not. Because these “navigators” may not be what you think (or hope!) they are. Here’s why:

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Healthcare System Challenges in 2013 Create Opportunities for Advocates

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The healthcare times, they are a-changing! As we wrap up 2012 and look forward to next year (or perhaps, by the time you read this, it will already be 2013), there are a number of issues and challenges patients – our clients – need to be concerned with. Take the time to become familiar with these updates and challenges, alerts and warnings; they may create marketing opportunities for you as you alert potential clients that you can solve them as a part of your service. I’ve written about them here: Some are simply updates to how the system is managed

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