Members Only
Member Dashboard

Search APHA Blog

Search

The 2012 Schueler Patient Advocacy Compass Award Winner Is…

2 minutes of reading / Leave a Comment / By /

Announcing the 2012 winner* of the Schueler Patient Advocacy Compass Award… Elisabeth Russell of Patient Navigator in Vienna, Virginia. Congratulations Elisabeth! Elisabeth was the unanimous choice of the selection committee – although – the choice was not an easy one to make. All applicants were outstanding examples of excellence in their service to their clients. Competition was stiff. There were no wrong choices. A few excerpts from Elisabeth’s application: Patient Empowerment: Patient-empowerment is the reason I wrote the series of “Roadmaps” that is available on my website. They are self-contained guides in the areas of Medical Management, Advocacy and Patient […]

The 2012 Schueler Patient Advocacy Compass Award Winner Is… Continue Reading

Let’s Talk About Excellence in Patient and Health Advocacy

3 minutes of reading / 2 Comments / By /

In less than one week, we will be announcing the winner of this year’s Schueler Patient Advocacy Compass Award. This is a big deal – and not just for the winner, who will find some perks that go along with the award. It’s a big deal to you, too, because in many ways, the stories our applicants told, and the questions they were asked to address, are what defines excellence in patient and health advocacy. In other words – these attributes, based on Ken Schueler’s work, goals and ideals define what we consider to be a top-notch, client-life-enhancing advocate. The

Let’s Talk About Excellence in Patient and Health Advocacy Continue Reading

Patient Advocates, Income Tax Deductions and Guide Dogs

4 minutes of reading / Leave a Comment / By /
accounting

(Updated March 2021) It’s income tax season in the United States. Some of us have already filed our income taxes. Some have piled up those 1099s and W-2s and are mustering up the courage to make an appointment with our tax preparers. And others are saying, “Please don’t remind me!” But let’s not forget – it’s tax season for our clients, too, many of whom have accumulated enough medical expenses that they may be asking whether or not they can deduct your health or patient advocacy, navigation or medical billing review services from their taxes. Good question, right? Have you

Patient Advocates, Income Tax Deductions and Guide Dogs Continue Reading

When Is Potential Competition the Best Thing That Ever Happened to Your Business?

4 minutes of reading / 8 Comments / By /

(Posted February 2, 2012) One of my favorite restaurants is an Italian place called Dominick’s. The food is always delicious, the pasta, sauces and dishes are homemade (you cannot beat their meatballs!), the wait staff is always friendly and the prices are fair, too. It’s a family place, with a busy bar and a glass-fronted bakery case with the most sinful-looking desserts. There’s only one Dominick’s, and sometimes it’s so busy that the wait can be well more than an hour. (I’ll bet you have a Dominick’s in your town, too, even if it’s called Antonio’s, Nick’s or Enzo’s –

When Is Potential Competition the Best Thing That Ever Happened to Your Business? Continue Reading

10 Lessons Patient Advocates and Navigators Can Learn from the Superbowl

5 minutes of reading / 2 Comments / By /
Superbowl image

I’ll confess that I’m not a big football fan. And I’m certainly not a big fan of sports metaphors (which actually drive me crazy in business because I think they are exclusionary – not everyone understands them.). But I am a fan of learning good business lessons from the experiences we have and the activities that are going on around us. And the lessons we can pull from the Superbowl are, well… super. So please forgive the sports metaphors for the moment, and see what you can learn: 1. The Superbowl is about excellence. Only the top two teams in

10 Lessons Patient Advocates and Navigators Can Learn from the Superbowl Continue Reading

Some High Profile Marketing and a Review Opportunity, Too

3 minutes of reading / 3 Comments / By /

Deviating from my usual advice or issues-type post, I have a couple of invitations for you today. In both cases you’ll be helping yourself and helping future health or patient advocates, too. Invitation #1: Tell a success story. Many of you know that (in my “other life”) I write about patient empowerment – issues, concerns, advice and tips. One thing I am reminded of every day is that many people have no idea that such a service as private patient advocacy exists. They may even see references to patient or health advocates or navigators who can help them weather their

Some High Profile Marketing and a Review Opportunity, Too Continue Reading

Advocacy, Politics and the 2012 Elections

4 minutes of reading / 4 Comments / By /

I’ve been in Florida for the past week, working, advocating, feeling my jaw clench and my back go up each time I’ve seen or heard a commercial or watched a newscast that focuses on one of the Republican primary candidates. (As an aside – it’s not because they are Republican – it’s because the commercials are so nasty, denigrating, and insulting or because the candidates or their henchmen say such nasty, denigrating, insulting things about each other.) Florida, of course, is the next primary state, to where all the candidates will rush once the results are in from South Carolina.

Advocacy, Politics and the 2012 Elections Continue Reading

APHA Blog : The Alliance of Professional Health Advocates
Scroll to Top