health advocates and navigators

How to Overcome the Biggest Challenge in Patient Advocacy Today

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Updated June 2018 Recently I was asked my opinion on the biggest challenges in patient advocacy as we turn the corner to 2016. I didn’t hesitate with my answer. I know exactly what those huge challenges are. So I shared my answer, which I’ll also share with you in a minute. As an individual, your answers might be slightly different from the ones I see. You might consider your biggest challenges to be recognition of the profession by potential clients, the ability to get people to pay for your services, the juggling of business as well as your advocacy work, …

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2016 State of Patient Advocacy and the Alliance of Professional Health Advocates

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Greetings in this new year 2016! I invite you to sit back, and picture yourself in that audience above as I provide you with a status report of sorts on the growth of the profession of patient advocacy as seen through the “eyes” of the AdvoConnection Directory, plus statistics from The Alliance of Professional Health Advocates, and how APHA plans to double down on support for the profession of health and patient advocacy during this coming year. The state of patient advocacy is: growing – but not fast enough! Just take a look at these statistics from the past three …

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Are You an Impostor?

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See if this sounds familiar: When it comes time to help a client, or discuss your work, or promote your practice… you hesitate. Sometimes just a little, sometimes more, sometimes you balk all together. You ask yourself, “What it they figure out I don’t really know what I’m talking about?” or “What if I don’t know enough?” or “What if mess up because I’m not really worthy? or “What if they find me out?” Do you ever feel like a fraud, an impostor? Studies show that at times, you probably do. In fact, that feeling is so prevalent that it …

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And the First AdvoConnection Spotlight is on…

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It’s been in the works for a little while, and today we’re happy to announce a new way for some APHA members to promote their capabilities… the AdvoConnection Advocate Spotlight! Why the Spotlight? AdvoConnection Directory Listed members are doing wonderful work on behalf of their clients. We wanted a way to tell stories about patients and families who have benefited in so many ways from working with these skilled advocates. Their stories will trigger recognition among potential clients and will encourage them to contact advocates who can provide the help they need. Meet APHA’s First Advocate in the Spotlight: Nancy …

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Merriam Webster, The Who, and Hacking Churnalism

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Today we’re channeling The Who, Merriam Webster and one of my longtime favorite fellow patient empowerment buddies, Gary Schwitzer, who reminds me at least weekly why we just can’t trust the media without very careful review. As follows: I love a new word. When this one appeared in my inbox last week, I wanted to share it with you because it’s an important concept for advocates and patients alike. Today’s new word is: Churnalism.(Take that Merriam Webster!) Churnalism is the product of lazy reporters and journalists who, without further investigation or review, simply reprint (or broadcast) a submitted press release …

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Why I Hope These Pigs Never Fly – and You Should, Too

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This is the question that has plagued me as the director of a professional patient advocacy organization since it was first launched. It’s a question that usually comes from someone who is just thinking about becoming a patient advocate, one who hasn’t yet gotten his or her feet wet in our growing puddle of advocacy, ethics and best practices, although sometimes it comes from a more seasoned, yet not-yet-financially solvent advocate. It is asked in a hopeful manner, as if it is the answer to prayers – or at least payment. It’s at the very least naive, and at the …

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The Advice That May Tick You Off

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In 2012, I blogged about this very topic. One ticked-off reader then attacked me on Twitter. A day later, both she and another member of The Alliance of Professional Health Advocates left the organization, both citing the post. Ouch. But it was good advice then, and it’s still good advice today. So at the risk of provoking additional readers, I’m going to wade into those waters again. Since most of us are self-employed, in the process of either starting or growing a professional practice, you’ll find that this advice will serve you very well, even if it IS maddening or …

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