common sense

Do You Protect Your Herd?

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(Warning! Today I’m sharing a personal opinion for which I don’t expect total agreement. But I’m steadfast in my belief. I have science behind me. I’m girded for argument… bring it on!) When I began my patient empowerment work in 2005, I had little or no understanding of the benefits of getting a flu shot except that – maybe – it would protect me from getting the flu. But I didn’t feel like I was at risk; I lived alone, I worked from home, my kids were no longer in school (where flu runs rampant!), and I was still relatively …

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Making the Case for Nonsense

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I suspect this discussion is going to surprise you as much as it surprised me. The topic is Nonsense, but not Nonsense by its classic definition. No, this Nonsense is quite different, and, frankly, sometimes it chokes me up. Just published a month ago, Nonsense: The Power of Not Knowing is the title of a new book by Jamie Holmes. Jamie is a Future Tense Fellow at New America, a non-profit, think-tank / forum / media platform that promotes the intellectual study of politics, prosperity and purpose. Part science, part expos, part business lesson, Nonsense will surely leave you looking …

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Step Aside Pollyanna! There’s No Room Here for You

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This is a message with a little tough love for some of the folks I encounter – Pollyannas – who are choosing advocacy as career move. Sorry Pollyanna – but there is no room for you in patient advocacy. You have a choice: you can either learn to overcome your inner Pollyanna or you can find yourself another profession. Pollyannaism can too easily get in the way of the professionalism required of good, competent advocates, and can result in deficient service to clients. The Pollyanna Advocate Pollyanna is a fictional character from children’s literature, who is known for always being …

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Merriam Webster, The Who, and Hacking Churnalism

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Today we’re channeling The Who, Merriam Webster and one of my longtime favorite fellow patient empowerment buddies, Gary Schwitzer, who reminds me at least weekly why we just can’t trust the media without very careful review. As follows: I love a new word. When this one appeared in my inbox last week, I wanted to share it with you because it’s an important concept for advocates and patients alike. Today’s new word is: Churnalism.(Take that Merriam Webster!) Churnalism is the product of lazy reporters and journalists who, without further investigation or review, simply reprint (or broadcast) a submitted press release …

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Shark Tank, Narrative, Your Audiences – and Success

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I’m a huge fan of TV’s Shark Tank. Not an episode goes by when I don’t learn something about business, investment, marketing or some other tidbit I can use in my work. My favorite “shark” is Barbara Corcoran because I find she bases her investment decisions on smart money-making plus appropriately enthusiastic entrepreneurs who share their stories of passion and work ethic. This season there is a new shark in the tank, Troy Carter, who prior to this was totally unknown to me. Seems he used to be Lady Gaga’s manager, and is known for media production. He’s certainly on …

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When Life Gets In the Way

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Sometimes life just sucks. At least that’s my conclusion after hearing recently from too many friends who are suffering various horrible things – health related, money related, death related, job related. And that’s just the friends who have shared their sucky situations. Some of those friends are patient advocates, and among them are some very difficult health situations – cancer, a brain tumor, a stroke, a car accident… sometimes affecting themselves, other times affecting a loved one – a spouse, a child, a parent. I’m stunned, floored, worried, and my biggest frustration is that there is not a darned thing …

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Why I Hope These Pigs Never Fly – and You Should, Too

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This is the question that has plagued me as the director of a professional patient advocacy organization since it was first launched. It’s a question that usually comes from someone who is just thinking about becoming a patient advocate, one who hasn’t yet gotten his or her feet wet in our growing puddle of advocacy, ethics and best practices, although sometimes it comes from a more seasoned, yet not-yet-financially solvent advocate. It is asked in a hopeful manner, as if it is the answer to prayers – or at least payment. It’s at the very least naive, and at the …

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